Operations or Departmental Manager - Level 5 Higher Apprenticeship (CMI)

Course Code: TN00004


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Course Overview

Advance your career in management with the Level 5 Operations Departmental Manager Higher Apprenticeship. Designed to make you a more effective manager, the programme is ideal for new managers as well as those who already have managerial experience and want to develop their theoretical understanding. You will develop a variety of management and leadership skills, with opportunities to apply theory to workplace practice and make a direct, positive impact on business performance. This qualification was developed alongside employers and provides highly sought after Chartered Management Institute (CMI) accreditation. You will also have the opportunity to become a Chartered Manager.

Entry Requirements

Your employer would normally assess your suitability to embark on this programme. However, we would expect you to have a related level 3 qualification along with relevant team-leading or supervisory experience. You must also be in employment for the duration of your apprenticeship.

If you don’t have level 2 English and maths you will need to achieve this prior to taking your end-point assessment.

Career Options and Progression

Assessment Methods

Teaching and Learning Methods

Programme delivery is structured around a flexible blended learning model that combines directed online independent learning with face-to-face interaction.

A full day’s face-to-face delivery normally occurs every four weeks at the start of each module, either in College or at your place of work. This will be followed by a workplace visit every eight weeks to support you with your progress and developing your portfolio.

Each week, in addition to the face-to-face delivery, there will be three hours of online delivery to include video-clip lectures, online forums, text and website resources, research papers and online content relevant to each module. The programme provides access to a wide range of online materials, activities and assessment opportunities, supported by wifi-enabled technology devices, internet access and our Virtual Learning Environment (Moodle).

There will be a negotiated approach to each module’s assessment, intended to draw upon your experiences and meet your organisational requirements. For example, all assessments will relate directly to your role and involve work-related projects that have the potential to impact positively on business growth and development.

As you progress through the programme you will build an extensive portfolio of evidence which, combined with your work-based project, will demonstrate those skills and behaviours needed to support your career progression.

You will be supported throughout via ongoing performance management and regular progress reviews with both your tutors and your employer. One-to-one support will also be provided for your end-point assessment, revolving around an interview, a portfolio of evidence, a professional discussion about your work-based project and a Continuing Professional Development (CPD) log.

Industry Placement and Field Trips

Other Costs and Equipment Needed

Expert Tutors

All staff involved in the delivery of any courses within the College are approved to teach and/or assess the subjects and modules they deliver. The approval process ensures that staff delivering and/or assessing a given programme are appropriately qualified, with relevant technical and industrial experience and professional practice.

Tuition Fees

Terms and Conditions

European Structural and Investment Funds
Council for Independent Education
European Social Fund
Lancaster University
Disabled Confident
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