Privacy and Cookie Policies

Privacy Policy

At Blackpool and The Fylde College, we treat the privacy of your data with the utmost respect and follow strict procedures as to its collection, use and retention.

We reserve the right to amend this privacy statement. You should check this page occasionally to ensure you are happy with any changes.

Data collection - what information do we ask for?

We only ask for as much information needed to fulfil the nature of your enquiry or application. This might include the following:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests

The College also receives and records information on server logs from your browser, including your IP address and the page(s) you requested, but this information cannot identify you personally.

Data use – what do we do with your personal information?

We may use your personal information in the following ways:

  • For administration purposes
  • To provide you with the services, products or information you’ve requested
  • In carrying out the above, sharing your information with our service providers, associated organisations and agents
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests
  • Disclosing your information to other parties, if required by law

Your consent – what you’re agreeing to

Where we ask for consent to collect or use personal data, the data subject can withdraw that consent at any time.

Students, employees, applicants and others can ask us to delete some or all of those data items or stop us from using it for certain purposes.

This is done by completing a withdrawal of consent form and emailing it to the B&FC data protection office at datarequest@blackpool.ac.uk - or by calling us on 01253 504064.

If you have any questions or concerns about the collection, use or sharing of your personal data, please contact B&FC's Data Protection Officer on 01253 504064 or at datarequest@blackpool.ac.uk.

If you are unhappy with the response, you can escalate your complaint by contacting the Information Commissioner at https://ico.org.uk/concerns/ or on 0303 123 1113.

Your right of access – what you’re entitled to see

You have the right to ask for a copy of the information we hold about you under the Data Protection Act 2018 and to have any inaccuracies in your information corrected. If you would like a copy of the information held on you please email datarequest@blackpool.ac.uk.

Cookie policy

Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Read more about cookies

Types of cookies we use

  • Strictly necessary cookies - these are essential to enable you to move around the website and use their features. Without these cookies certain functionality on the site would break and security of your information would be reduced.
  • Performance cookies - these cookies collect information about how visitors use a website, for instance which pages visitors go to most often. We use this information to improve our websites and to aid us in investigating problems raised by visitors. These cookies do not collect information that identifies a visitor.
  • Functionality cookies - these cookies allow the website to remember choices you make and provide more personal features. For instance, a functional cookie can be used to remember the volume level you prefer to use when watching videos on our website. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
  • Targeting cookies - these cookies are used to deliver adverts more relevant to you and your interests. They collect information about your browsing habits. Targeting cookies are linked to services provided by third parties, such as 'like' and 'share' buttons and advertisements. We use targeting cookies to send third parties information on your visit so that they can make their advertising more relevant to you when you visit their websites.

Within these definitions cookies may be either first-party, set by www.blackpool.ac.uk, or third-party which are set by other organisations that we use for different services.

The tables below identify the cookies we use and explain the purposes for which they are used.

This includes the 'duration' of the cookie; either Session Cookies, stored only for the duration of your visit, or Persistent Cookies which are saved on your device.

Most web browsers allow some control of most cookies through the browser settings.

Additionally, some cookies may be set from time to time by feeds from third party websites that we make available on our sites.

Beyond our use of cookies to enhance your experience on our site we also utilise the ‘Facebook pixel’.Facebook tracking pixel

This is a piece of JavaScript code embedded on our site that enables us to track visitors movement through the site and record specific actions and events which we use to better inform our advertising on the platform.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them please visit www.allaboutcookies.org.

Specific cookies we use

B&FC uses the following cookies, for the following purposes:

Our website and online application system uses Google products such as Doubleclick ‘Spotlight’ tags to monitor the effectiveness of online marketing campaigns. We also use Google Analytics, a web service, which tracks anonymously web visitors and helps us to monitor its effectiveness, and Google Adwords which serves adverts across Google’s search, display, email and Gmail networks. Cookies are set by Google to support this activity. In addition we use Bing Advertising Network and a cookie (MUID) that generates an anonymous, unique user ID.

Facebook – We use Facebook’s Ad Manager to promote the College. Cookies are used to enhance the effectiveness of our campaigns and help us to measure results.

Moodle and Canvas (by Instructure) are virtual learning environments designed to provide learners with a robust system for creating personalised learning environments. The MoodleSession cookie helps create a login session and the session will expire after a period of inactivity, this helps keep your account safe by logging out when not in use. To learn about Instructure's information practices for data collected through our corporate sites, please visit https://www.instructure.com/policies/marketing-privacy.

Estream is a video and streaming platform that has thousands of educational videos with the ability to live stream lectures and presentations as well as record live TV, stream also offers digital signage that is used on all the screens around the college. The only cookies in use on Estream are for Google Analytics to help us to understand how users engage with Estream. 

Mahara is an ePortfolio and social networking system. As a mahara.org user, you can determine what personal information you make available to others. By default, unless assigned Administrator, Staff or Tutor access rights, a user may only view your Preferred Name. This includes listings within a Notification report or Visitor Log. We may also collect system usage for statistical purposes however this data will not identify any individual. 

Survey Monkey allows you to develop, publish and collect responses to surveys. Surveys can be public, or can be strictly controlled through the use of "once-only" tokens for each survey participant. Survey Monkey also uses Google Analytics.

Zendesk is a live chat software used on our website, a 3rd party UK based software company. See the Zendesk Cookie Policy for more information about how the data is processed and stored.

Issuu - turnpage publication system that allows us to present prospectus and guides for prospective students. Cookies are generated as unique numbers for identifying previous preferences (including language preferences) when viewing online documents.

Swiftype - this is our on-site search system that generates a cookie tracking anonymously your journey from initial search query across this website to help us understand how we can improve our website to provide you with an improved experience.

Third parties – our website and other services may contain links and embedded content from other websites and services (e.g. Twitter, Facebook, YouTube, LinkedIn). These websites and services may set their own cookies.

Cookie audit

We last conducted a cookie audit of this website in May 2020.

View latest cookie audit report

Turning off cookies 

Although harmless, if you find the idea of a website storing information on your device intrusive or you may not want to see targeted advertising based on your interests, you can change your cookie settings. However, it’s important to consider that if you choose to disable cookies, important functions and services may become unavailable to you and websites may not operate as effectively as they could.

Modern browsers allow you to change your cookie settings. You can usually find these in your browser menu. The following links may be helpful if you want to find out more about turning off cookies:-

All of our web pages use 'cookies'. A cookie is a small file of letters and numbers that we place on your computer or mobile device if you agree.

These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and enables us to improve our website.

Linking policy

  • Links to our website – links may be made to the Blackpool and The Fylde College website without requiring specific permission. These links must not be 'framed' or otherwise presented to make any part of the College website appear as part of a third party website.
  • Our logo – The B&FC logo may not be used as a link to the College website without permission.
  • External links – Blackpool and The Fylde College can not be held responsible for the content of any website not directly owned by the College to which we have provided external links.

Blackpool and The Fylde College and GDPR

B&FC takes its data protection responsibilities very seriously and complies with the Information Commissioner’s Office (ICO) requirements under GDPR.

Read our full statement here.

Contact us

If you have any queries about our privacy or cookie policy then please contact webmaster@blackpool.ac.uk.