Student FAQs: COVID-19

Learning and teaching at B&FC is currently delivered through a blended model - onsite and online.

This is in line with government advice and guidance, and to ensure the health, safety and wellbeing of our students and the wider community.

Delivering remote education for different learner cohorts (14 to 16, 16 to 19, apprentices, adult learners) 

B&FC has resumed onsite learning and teaching activities for most 16-19 year olds. 

If you have not yet been provided with your onsite timetable, please get in touch.

For adult further education, onsite delivery will only be for practical technical and professional sessions. Please consult with your curriculum area for the specifics of your onsite timetable.

B&FC will continue to provide onsite learning for vulnerable students (looked after children, care leavers, children on Educational Health Care (EHC) plans, those estranged from family, young carers, children in need, and children with social workers) and those students as having been identified as requiring access to the digital lounges in order to continue their online learning.

Degree level (higher education)

Many sessions will continue to be delivered remotely with the exception of sessions that require very specific practical teaching and access to specialist facilities.

On 13 April, the government announced that all HE students will be able to return to in-person learning and teaching from 17 May, in line with Step 3 of the government’s roadmap.

Your curriculum area will be in touch to give you the details of your onsite timetable.

Students requiring specialist equipment or resources

If your programme of study requires access to specific resources or software, please discuss with your curriculum team and B&FC will provide support where reasonable and in line with Government advice and guidance.

Expectations

Your full attendance, punctuality and engagement in online sessions is mandatory and you will have received invites from your tutor for all online sessions.

Please come to these sessions suitably prepared, in an appropriate space to learn and with the necessary digital resources for a fully engaging learning experience. 

If you have problems accessing either resources or spaces, then please inform your tutor as soon as possible so that we can support you to get the very best out of your online learning experience.

On returning to campus please ensure you follow all Health and Safety requirements and make yourself familiar with the meeting points (muster points) and one way systems.

Face coverings are mandatory in all areas including learning spaces (unless you qualify for an exemption card).

Travelling to College

Please follow the national advice and guidance for using public transport.

B&FC encourages you where possible to walk or cycle to College, which provides the opportunity for regular exercise which contributes to our wellbeing.

Remember, unless you are exempt it is the law to wear a face covering when using public transport.

For the health, safety and wellbeing of our College and wider community it is critical that your behaviour on, and traveling to, campus is respectful of:

Now, and more than ever, respect, consideration and tolerance are at the forefront of our shared values.

Wellbeing on campus

COVID-19 testing

In line with Government advice and guidance B&FC will offer Lateral Flow Device tests (LFD) spaced 3-5 days apart.

These tests are voluntary but are strongly recommended.

Home testing kits are also available. Your tutor can advise on how to get these kits.

You are required to report the results of your lateral flow home testing kits on the government website here.  

The Department for Education expects anyone testing positive with a lateral flow test administered at home, to take a PCR test.

How to organise a PCR test.

I have had a COVID-19 vaccine. Should I still be tested?

We strongly encourage you to be regularly tested for COVID-19 whether or not you have been vaccinated.

COVID-19 vaccines do not guarantee protection against the virus. And anyone infected can transmit it to others.

Therefore we strongly encourage all students to be tested regularly against COVID-19.

Muster points

What is a muster point?

The dedicated meeting point where you will meet with a tutor before you enter your College workspace

When do I need to arrive at the muster point?

Your programme team will advise which muster point is relevant for you but aim to arrive at least 10 minutes before your class starts

Do I need to meet at the muster point every time I attend campus?

Yes - to keep everyone safe.

Will food and drink be available?

You can now order food and drink online.

It is easier and quicker if you pay for your food and drink online.

Your lunch order will be available at your designated refectory and time.

If you're eligible for free meals, you will receive an eVoucher at your B&FC email address. Full instructions on how to use this eVoucher will be provided. 

For more information please email ssfunds@blackpool.ac.uk.

How will we maintain social distance from each other?

We've put in place a wide range of measures and improvements to keep you safe while you're on campus.

One-way systems will be implemented in actively used high density corridor areas and the number of occupants in certain areas such as toilets will be limited.  

In order to reduce the risks of transmission you may be assigned to small groups or bubbles as part of your study sessions.

Face coverings

These are mandatory in all areas of B&FC this includes all workspaces, study areas and studios

Please be reminded to thoroughly wash your hands before putting on or taking off a face covering, you should not touch the front of the face covering during use or when removing it.

Temporary face coverings should be disposed of in a ‘black bag’ waste bin (not recycling bin).

Reusable face coverings should also be stored in individual, sealable plastic bags between use. Please be advised to carry a spare face covering in case one gets wet. If you need a spare face covering, please contact your tutor or reception team. B&FC will provide a face covering if requested.

If you are exempt from wearing a face covering you must present the exemption certificate at a reception point where you will be issued with a sunflower lanyard.

Will temperature checks be undertaken?

Yes, random temperature checks will take place across all campuses.

Is B&FC a smokefree college?

Yes.

As part of our commitment to providing every member of the B&FC community with a healthy and safe environment, we have made all our campuses no smoking.

This means smoking of all kinds - including vapourisers and electronic cigarettes - is strictly forbidden.

If you need support in quitting smoking, there are many support services available:

 

Your wellbeing

We understand that many of you will be feeling anxious. Please do reach out to colleagues, friends and family and support each other.

The College’s student support services also remain available to all members of the community.

Supporting students

Still looking for the answer to your question? Email us at info@blackpool.ac.uk.

 Digital support

How can I access online learning?

B&FC is committed to ensuring all students progress to their next year and can complete their chosen programme of study.

Online and distance learning will be provided to support students with their learning, using the College’s Virtual Learning Environment (Canvas), OneFile, B&FC email and/or Microsoft Teams.

Depending on your course, tutors will upload learning resources, assessments and activities with a set deadline.

There will be opportunities to discuss these assignments, for example using Microsoft Teams.

What you'll need

  • Computer or other device capable of connecting to the internet.
  • Wi-Fi or broadband connection.
  • Webcam and microphone (can be integrated).

To get started

  1. Activate your college Office365 email address
  2. Download Office365 applications including Outlook (for email) and Teams (for working with your tutor and fellow students). To log in to Office 365, go to https://www.office.com/ and use your college username and password.
  3. Log on to Canvas - your virtual learning environment. 

Support accessing digital resources

  • Technical issues? Contact IT Services
  • Need advice on using these resources? Contact your tutor.

How can I get help with Canvas (the College's virtual learning environment)?

Problems accessing Office 365?

If you've double checked your username and password, visit the Microsoft 365 Service health status page at https://status.office365.com/.

If the page says there are currently no known issues, or you need a password reset, contact the IT Service Desk.

How do I contact IT Services?

  • If you're having issues logging in to your account, or need to reset your password, call IT Services on 01253 504222. This line can be busy at times, and you may be asked to leave a voicemail. If this occurs please ensure you leave a name, student number (if applicable), and contact number so that a member of the team can get back to you. Please be prepared to verify your identity for security purposes.
  • For any other issues, please raise a request on the IT Service Desk Portal.

Can I access the College if I am unable to study remotely? 

We have introduced digital lounges at Bispham and The University Centre campuses to support your digital learning. 

Digital lounges are available by appointment only to students without access to Wi-Fi, or a suitable device for study - or struggling to study through the isolating effects of lockdown.

To access the digital lounge, please contact your lecturer or progress tutor at least 24 hours before you would like to attend.

If you have any other issues accessing technology or equipment to support your studies, please contact your lecturer or progress tutor. 

Accessing LRCs

Accessing LRCs is by appointment only.

To book, click the link below corresponding with your place of study.

Books, eBooks and journals

If you require a specific (hard copy) text from a different LRC/campus it can be ordered and made available at Bispham Campus during your arranged visit.

You are also able to browse books though we recommend doing this online in advance using your library catalogue

If you need assistance in locating the relevant resources an Adviser is on hand to help in your Teams Virtual Library Channel.

If you require a specific eBook, email LRCs@blackpool.ac.uk.

Don't forget to include your student ID number.

What happens to my library loans?

If you have books on loan from LRC, they will be auto-renewed - unless you have been notified they are required by another student.

No library fines will be incurred while college is closed.

Staying safe online

We support students in 'Being Safe and Feeling Safe', and this includes staying safe online. With the increased use of the internet here are some links to additional resources: 

  • Cyberaware is the UK government's advice on how to stay secure online during coronavirus. This site gives you guidance on how to follow their six top tips for staying safe online. 
  • The National Crime Agency has developed some useful resources helping parents, carers and guardians support their students safely and securely get the most from the web. The Thinkuknow website (thinkuknow.co.uk) provides you with tools and tips to keep young people safe online. You’ll also find advice handling situations where you think students might be in difficult situations.
  • saferinternet.org.uk includes tips, advice, guides and resources for non-experts to help keep safe online. Advice and resources are here to support you as you support your child to use the internet safely, responsibility and positively. 
  • childline.org.uk this is a great resource to help you keep safe, and what to do when things go wrong. Some of the topics covered are tips to staying safe online, keeping your information secure, and how to spot fake news.  
  • ceop.police.uk is for safely and securely reporting online sexual abuse, whether you have been the victim of online sexual abuse or you’re worried this is happening to someone that you know.  
  • reportharmfulcontent.com guides you through reporting and removing harmful material from social media. 
  • Lancashire Safeguarding features essential advice for parents, carers and guardians.

Beware phishing coronavirus scams

Phishing is the process of tricking someone into providing their personal information such as credit card numbers, social security/national ID numbers or other financial data.

Phishing is on the rise due to hackers taking advantage of the fear and anxiety caused by the global pandemic.

Usually, once the victim has provided the information, it is used to steal their money, property or identity.

Technology supporting learning for degree-level (higher education) students

All B&FC students can access the following software via their accounts to assist them with their education: 

  • Read + Write – literacy software with tools designed to support reading, writing, study and research, which includes reader software and speech to text 
  • Mindview – software used for mind mapping, concept mapping and other visuals 

If you are unable to access either of these two pieces of software via your account and would like to use them, please email canvas@blackpool.ac.uk.

 Study support

Your tutor

You can contact your tutor on Canvas, Microsoft Teams, or via email.

 Alternatively, please contact your Head of Curriculum:

Apprenticeships

Email ApprenticeSupport@blackpool.ac.uk.

Wellbeing

Please fill in this short referral form and we'll be in touch.

Study support for degree-level (higher education) students

How can Higher Education Learning Mentors (HELMs) support my studies?

HELMs offer:

  • Academic development: we can help you to improve your essay planning, critical analysis and editing skills
  • Coaching sessions to establish what your goals are and how you will reach them 
  • Hacks to save time and stay organised Individualised action plans so that you achieve the best outcomes you can 
  • English support to develop your grammar, punctuation and writing skills  
  • Valuable feedback: students who have used the HELM service have seen the quality of their work improve 
  • Employability: all of the skills you develop with your HELM will help you to reach your career goals

How to contact HELMs

Read our letter to HE students.

Study support for 16-18 (further education) students

How do I get in touch with my progress coach? 

 Careers and employability support for degree-level (higher education) students

The Careers Team is still operating and is available to support you throughout the pandemic and beyond.

The team can help you with online support for interviews, CVs, application forms and applying for student finance.

In addition, there are lots of opportunities to learn new skills and develop your employability.

All B&FC students have free access to LinkedIn Learning offering short video courses in creative, software and business skills.

You can also access your Gradintelligence account to create or update your CV or do some psychometric tests, in addition to reviewing your electronic transcript (HE-AR).

Contact us for any careers support you need - including a personal careers guidance interview to discuss your goals, aspirations, progression options and more we can help you to formulate your ideas into a plan:

What's DegreePlus?

If you have been volunteering to support those in your local community, in response to the current situation, you may want to consider applying for DegreePlus.

You can also apply for a DegreePlus award if you are a Student Rep or maybe you have been involved in a fundraising activity?

We have a Digital DegreePlus award that will enable you to learn and demonstrate your digital skills to a prospective employer.

Any award that you successfully complete will be added to your HE-AR for the purposes of enhancing your employability.

 

 Learning, teaching, exams and assessments support

How will COVID-19 affect my exams?

GCSEs

Information regarding summer exams for the 2020-21 academic year will be confirmed pending advice and guidance from DfE and awarding bodies. 

Do I need to keep studying?

Following the Government announcement that this year's GCSEs will be determined through teacher assessed grades, it is very important that you attend your GCSE sessions online, complete all your in-class work, including all formative assessments and any future assessments, which may contribute to your overall grade.

Functional Skills: Maths and English 

Information regarding Functional Skills exams for 2020-21 will be confirmed pending advice and guidance from DfE and awarding bodies. 

Do I need to keep studying?

Whilst this current situation lasts, students need to continue to develop their skills, knowledge and understanding to help prepare themselves for their next level of further or higher education.
To do so, students are required to continue to work towards the completion of their assignments, supported by their lecturers.

Technical and vocational qualifications (including BTEC) 

Information regarding assessments for 2020-21 will be confirmed pending advice and guidance from DfE and awarding bodies.

Do I need to keep studying?

Whilst this current situation lasts, students need to continue to develop their skills, knowledge and understanding to help prepare themselves for their next level of further or higher education.

To do so, students are required to continue to work towards the completion of their studies, supported by their lecturers.

Learning, teaching, exams and assessments support: 16-18 (further education) students

Summer 2021 exams and assessment

  • External exams that are used to progress directly onto a further or higher education course, form part of a Vocational Technical Qualification (VTQ) or a general qualification that does not require a practical competency to demonstrate occupational competency or are a licence to practice have been cancelled for summer 2021. This applies to GCSE examinations. Students undertaking these types of qualifications will receive a 'calculated result' in the summer of 2021.
  • Exams and assessments which form part of Vocational Technical Qualifications (VTQs) to progress directly to employment and therefore require a practical assessment to demonstrate occupational competency or are a licence to practice, will still take place wherever possible in line with Public Health England’s (PHE) guidelines. 

Currently:

  • We have assurances from awarding bodies that students will be given options to fit their individual situations 
  • The lockdown will not stop students completing courses and receiving fair grades 
  • Awarding bodies have already suggested a number of options to help each student succeed - whether by resitting exams or assessments or based on assessments already completed 

We will have much more information to share with you in coming weeks, and each student will be contacted by their tutor to explain options supporting the best possible outcome.  

If you are unsure as to how you may be affected by these changes to exams and assessments and want further information, please:

Can I resit my exam or assessment?

Your tutor will work with you to identify your next steps.

They will look at your completed assessments and based on guidance from the awarding bodies, will recommend the option to provide your best outcome.

What if I'm not up-to-date on assessments?

B&FC is here to help you achieve the best possible outcome.

We will work with you to get your assessments up to date and, if necessary, sit an exam before the end of your academic year. 

What about placements?

Some placements will commence after April 12. these will be in selected areas, where COVID-19 secure environments have been suitably risk assessed.

Please consult with your curriculum area for details of placement opportunities.

If you have any queries please contact your tutor or email placements@blackpool.ac.uk.

When are results days this year?

In 2021:

  • GCSE results are released on Thursday 12 August

Who do I contact for more information?

Email info@blackpool.ac.uk.

Don't forget to include your student ID.

 

Learning, teaching, exams and assessments support: degree-level (higher education) students

Will exams and assessments be affected?

We will not currently be conducting any assessments requiring students on campus.

Programme teams have been reviewing planned teaching and assessment for all modules and have been considering any changes that will be required to ensure that all assessment is aligned with online teaching delivery and that students can still achieve the learning outcomes for their programme, enabling them to progress and achieve their goals.

Assessments should be submitted via Canvas; where possible we will maintain existing deadlines for assessments and exams - such as a time limited assessment which will usually take place on the date scheduled for an exam.

Please contact your tutor or programme leader who will be able to provide further information, guidance and support. Where individuals have been impacted by COVID-19, please notify your tutor to explain your circumstances and discuss arrangements regarding your studies.

The Personal Mitigating Circumstances (PMC) process is there to support you. Your tutor can help you with this and further details are provided below.

To ensure that we as a College maintain the highest quality of our HE programmes our marking and moderation processes remain the same with all results being considered in the Board of Examiners. 

How will the College prevent collusion and cheating during time limited assessments?  

Time limited assessments are similar to open-book assessments so are the same as other assessments in this respect. Students suspected of breaching the rules will be subject to investigation under the College’s academic malpractice and misconduct regulations. 

What happens if I experience technical issues that disrupt my time limited assessment?  

Please inform your module leader or another member of any difficulties you are having, as soon as possible. The College will be as flexible as possible, for example, a photograph of a time limited assessment script uploaded via mobile phone may be considered.  

What should I do if I am unwell and cannot take a time limited assessment?  

If you are unwell, please inform your programme leader or module leader as soon as you possibly can. 

I am on a professional programme – how will this affect me?

For students on professional programmes, such as the Association of Accounting Technicians (AAT), we are following advice from your regulatory bodies. Your programme team will be in regular contact with you about next steps.

What if I have mitigating circumstances?

We recognise that this extraordinary situation will be creating additional pressures.

The Personal Mitigating Circumstances (PMC) process will enable us to consider each student’s unique context to ensure no one is disadvantaged.

To support you during this period we will consider a range evidence/verification to support any students impacted by circumstances relating to COVID-19.

Please contact your lecturers, personal tutors and/or programme leaders to discuss and obtain further information, guidance and support. 

Will I need medical or other evidence for PMCs during COVID-19?

You will not always be required to provide medical evidence to support a claim for PMCs, other forms of verification will be considered.

As each student’s circumstances will be different, we do ask you to complete a PMC application as usual.

Your tutor can help you with this.

 Financial support

If you don't find the information you need below, please visit our financial support pages.

Will I still receive my bursary?

Bursary payments will continue as planned.

You may be eligible to apply to the Barriers for Learning Fund - please email ssfunds@blackpool.ac.uk. 

I normally get a free meal at College. How will I access this?

If you're eligible for free meals, you will receive an eVoucher at your B&FC email address. Full instructions on how to use this eVoucher will be provided.

For more information please email ssfunds@blackpool.ac.uk.

Financial support resources

There are lots of organisations providing support through financial hardship. 

Councils

Blackpool, Fylde and Wyre councils support for residents including financial support and food bank information:

Debt support services

Food banks

Sometimes, you may need to be referred to a food bank, this can be done via the council links above and via the Citizens Advice Bureau (CAB).

Financial support: degree-level (higher education) students

Will I still receive my payment from the Student Loans Company? 

Yes, we can confirm that the Student Loans Company have taken the decision to make this payment as usual.

Can I get help with financial hardship? 

Funding may be available through B&FC's HE Hardship Fund.

This is non-repayable.

You must already be in receipt of student finance to be eligible for this funding.

For more information, email careers@blackpool.ac.uk.

 Health and wellbeing support

What if I need to self-isolate?

Please do not be concerned about your studies if you need to self-isolate. Please notify your tutor to explain your circumstances and discuss arrangements regarding your studies.

If you are a HE student and have to miss exams or assessments due to self-isolating, you will need to submit a claim for personal mitigating circumstances (PMCs).

Your tutor can help you with this.

What to do if you're in the high risk (clinically extremely vulnerable) category

Coronavirus (COVID-19) can make anyone seriously ill. But for some people, the risk is higher.

If you are considered high risk (clinically extremely vulnerable) you should follow this guidance:

  • Strictly avoid contact with someone who has symptoms
  • You need to be extra stringent re. social distancing and other advice
  • Stay at home at all times (shielding)
    • Shopping – (we advise you to shop online, and arrange delivery)
    • Medication – we advise you to arrange delivery
    • Impact on learning and teaching – your Progress Tutor will advise on alternative teaching, where appropriate
  • Clean and dry used crockery and cutlery using your usual washing-up liquid and water and dry them thoroughly. If you are using your own utensils, remember to use a separate tea towel for drying these.
  • If you need to use other shared facilities (such as kitchens and lifts), avoid using them when others are present
  • Clean surfaces before using them with your normal cleaning products.
  • Do not have any visitors unless they are providing essential care.

I have a health reason or disability that prevents me from wearing a face covering.

Wearing a face covering may reduce the spread of coronavirus droplets in certain circumstances, helping to protect others.

But if a health or medical condition prevents you from wearing a face covering on campus, please download an exemption card from GOV.UK.

Show the card either in printed form or on your phone at a main B&FC reception desk in exchange for a sunflower lanyard that lets tutors know you are exempt from wearing a face covering.

More information about exemption is available on the government website.

Here are several other useful resources:

Personal safety

We support students in 'Being Safe and Feeling Safe'.

If you feel unsafe or are at risk of being unsafe - speak directly to your tutor or another member of College staff that you feel comfortable talking to.

If you cannot contact anyone you wish to talk to and you feel you are at immediate risk of harm to yourself or others, or feel you are at risk of danger from others, and need help:

For non-urgent medical help - Do not leave your home.  Contact the National Health Services (NHS) either by phone or online. This may be any of the following:

  • Your GP – your GP contact details will be available on-line.
  • Blackpool Urgent Treatment Centre (Walk-in Centre) 01253 953953. Please click on this link for more details Blackpool Urgent Treatment Centre Contact and Opening Times
  • NHS helpline on 111, or NHS online via 111.nhs.uk/. (Please note however, during the COVID 19 situation, the 111 service is extremely busy -expect a wait).

For situations that do not require an immediate police response: dial 101.

If you are in an emergency situation ring 999.

To report a non-urgent safeguarding concern please use the big yellow button on the Student Life SharePoint site.

 Mental health support

Local information and resources

  • Together all - a digital mental health support service available 24/7. This is a free completely anonymous service that allows you to access peer support and tailored self-help programmes that Blackpool and Lancashire NHS are supporting.
  • FYI Directory outlines local health, community and social services available. Accessible online at www.fyidirectory.co.uk or call 0800 0922 332, a simple postcode search, allows you to find the nearest services to you.
  • Healthy Young Minds is a network including NHS Lancashire and Cumbria NHS offering advice, guidance and support related to mental health and emotional wellbeing. A topic page for COVID-19 has been created specifically aimed at young people Lancashire and South Cumbria Healthy Young Minds.

National information and resources

Helplines

  • Wellbeing and mental health support helpline: 0800 915 4640 (call) and 07860 022 846 (text). Both services available 365 days a year - Monday to Friday, 7pm until 11pm, and Saturday and Sunday, 12pm until midnight.
  • CAMHS (Child and adolescent mental health services) NHS Support: 01253 957160 (Monday to Friday, 9am to 5pm).
  • CASHER (Child & Adolescent Support and Help Enhanced Response team): 07810 696565 (Monday to Friday, 5pm to 10pm; Saturday and Sunday, 10am to 8pm)
  • Youtherapy – a counselling and wellbeing service: 01253 955858 (Monday to Friday, 9am to 5pm)
  • Samaritans: 116123 (freephone, open 24 hours a day, seven days a week)
  • Young Minds: Text YM to 85258 (24 hours a day, seven days a week).

Local community support

Community Hubs have been set up to help support those deemed vulnerable or through self-isolation during the COVID 19 crisis, signposting residents to local services such as preventing loneliness, mental health support and financial and debt advice.

Blackpool Council hub

To offer help, email helpoffered@blackpool.gov.uk.

Wyre and Fylde and other Lancashire County Council hubs

For additional information, check out 10 ways to take care of your mental health and wellbeing.

 Postponement of 2021 graduation ceremonies

Following consultation with final year students from this year and last year, the overwhelming majority confirmed they want to enjoy a traditional graduation ceremony with family and friends.

Therefore, due to a significant number of unknowns and risks around holding large events this summer, we have made the difficult decision to postpone graduation ceremonies planned for July 2021.

Read more about graduation arrangements for 2022

 Advice for parents, carers and guardians

Thanks for your patience and understanding during this challenging time.

B&FC’s priority has always been to help students achieve their aspirations and enjoy a high-quality learning experience in safe and supportive environments.  

Read our 16-19 Tuition Fund Statement to find out how Blackpool and The Fylde College plans to use its 16-19 Tuition Fund allocation to support students who may have had their learning disrupted by the COVID-19 pandemic.

We are incredibly proud of the hard work and dedication of our students and colleagues in this difficult situation and we are committed to doing everything in our power to help students achieve their goals and ambitions. 

B&FC strongly encourages students to access lateral flow testing and to continuously monitor their status through home testing kits. These kits will be provided by B&FC as soon as they are available.

If a student is unwell or unable to attend sessions, they must notify us by phone on 01253 504343.

Please find below the many things we are doing here at B&FC to support students with online and remote working arrangements during the COVID-19 lockdown.

  • B&FC reviews daily, all official guidance from the UK government, public health England and other relevant bodies and uses it to inform our support for students. We have set out below the measures that we have taken to continue to support students and deliver learning and teaching: 
  • Progress Tutors, Programme Leaders and lecturers have kept in contact with their students through phone calls, e-mails and on-line conversations. This is to check on their engagement and progress 
  • Curriculum Areas have posted onto B&FC’s social media platforms, such as Facebook and Twitter video updates, messages, useful tips, links and competitions 
  • B&FC’s Progress Coaches have continued to contact students to check that everything is going well and they have everything they need to develop their skills, knowledge and understanding 
  • Our Students’ Union have produced an on-line enrichment programme. Here, students can engage in competitions, communicate with their friends and show case any volunteering activities they have undertaken in the community. 
  • B&FC’s Student Support team has continued to provide a high level of study support for students 
  • The Careers Team continue to provide a full service of online careers advice, interview support, CV writing and assistance with financial matters such as bursaries, free school meals and bus passes 
  • Where possible, B&FC has supported eligible students who were unable to access a device or IT to enable them to complete online tasks by loaning out a laptop and or arranging access to WIFI 
  • B&FC has ensured that all vulnerable students have been identified and are working with a named point of contact at B&FC on a regular basis, in addition to their subject tutor 
  • B&FC has ensured that students identified as vulnerable and the children of key workers have the opportunity to attend on-site support sessions on Tuesday, Wednesday and Thursday at the Bispham Campus. (Prior registration and authorisation is needed) 
  • B&FC colleagues have provided, and continue to develop, a comprehensive range of resources for students, to support with any wellbeing or health challenges through various online platforms and useful links to websites. We have put together a handy guide to many of the wellbeing resources
  • Latest guidance for HE students from Department of Education (13 April 2021).

 Helping us, help you: providing feedback on your student experience

We welcome feedback from students, parents, guardians and employers about the service we provdie as a college.

To provide feedback: